Meet Our Team

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Lavina Chong


Lavina, our petite founder who runs on Energiser batteries, probably thinks sleeping is for the dead. She is fanatical about all things Snoopy and fountain pens. Lavina has a habit of laughing before her jokes are even told, but since we love her to bits, we just laugh with her anyway. The truth is, most of the time, we are actually laughing AT her (but don’t tell her that). A word of caution though, if she starts talking about books, you’d better run. Otherwise, before you know it, you will have to read one of her recommended books and submit a book review. Don’t say we didn’t warn you.

Grace Ter

Operations Manager

MEEP MEEP. This roadrunner runs so often and for such long distances each time, we suspect she isn’t human. Known affectionately in the office as Mama Grace, Grace is the unassuming and level-headed chief editor with her masterful English. She doesn’t agree, but we think she is pretty bilingual as well. We wonder where the food she eats goes to because she is constantly hungry. If there’s one thing she’s obsessed about, it is wet weather plans. So, if you have a proposal for her, make sure you always have a Plan B (or C, D… ) in tow!

Shirley Tan

Programme Executive

Shirley is our Super Administrator. Possibly the most task-oriented person you will ever meet in your life, her obsession with task completion can be exasperating if you are a procrastinator like us. She will hound you for assignments that are not yet due for months after, leaving you to wonder if you live in a different time zone! We secretly suspect that she lives in the North Pole, and that she’s actually Santa Claus’ wife. For with her bizarre love for the cold, as well as her generosity with presents big and small, she sure makes every day seem like Christmas!

Ummairah Bte Mahmood

CPD Coordinator

As a percussionist, Ummi always gets us to move to the beat of her drumming with ease. Besides, you should see her amazing dance moves! You would never guess that this mother of four’s best move is the body wave. This hip mama loves pop music – so if you croon any tune from Backstreet Boys or Bruno Mars, she may say yes to anything you ask for. Our pretty mama is always game for challenges and makes her presence known to all with her loud and contagious laughter. Looking at the amount of chilli she consumes, she will soon be promoted to a HOT mama.

Huang Taiyang


We can all probably blame Taiyang for Singapore’s hot weather. Her name – which literally means ‘the sun’ in Mandarin, reflects her sunny and cheery personality well. She has a smile as bright as a diamond, and an energy so contagious you never know what hit you. If that’s not enough to justify the high temperature in our sunny island, Taiyang is a huge fan of Mala Xiang Guo. We don’t know how someone can take that much spice, but she can have it for 3 meals daily!

Shalene Phang


Shalene’s voice had us all on our knees the moment she opened her mouth to sing. With a soothing voice like Giselle from Enchanted, we are all hoping to receive chirping birds, squeaky mice and helpful roaches from her that could help us with the office’s cleanliness one day. Our gentle princess loves all things with wild flowers – on dresses, bags, you name it. She’s just sweet that way. However, you might not want to mess with her in the morning before she has her cup of milk tea, or when she’s undergoing food coma. Disney Princesses can have bad days too…

Pat Yuan Teng


Have you seen Yuan Teng’s unbelievably neat handwriting? It looks like a copy straight off the typewriter. Yuan Teng makes it her lifelong mission to get us to climb the stairs and dance Zumba with her whenever an opportunity arises. Though she eats like a mouse, she will eat anything as long as there is peanut butter and chocolate on it. However, please, please, stay away from her if you see her holding onto a camera, for she will not hesitate to take unglamorous shots of you and make you the subject of her memes!

Abigail Ng


If you ever thought mobile and computer games were only for guys or teens, Abigail will be the first to prove you wrong. Underneath her cheery façade, this mother-of-three is an expert in the game ‘Plants vs Zombies’! In fact, she is so addicted to it that she has even stitched a walnut toy to encourage her boys to get past all the levels! Agreeable and easy-going, Abigail always has a smile on her face and her positive vibes make our day just like that. Abigail is popular not just with adults, but also amongst children and would always be seen drowning in their hugs and kisses.

Jess Goh


If Ratatouille had a sister, it would be Jess. But… in a slightly different way. This artistic, quiet lady owns ten dancing fingers that just can’t stop! She can turn scrap paper and art materials into beautiful paintings and cards; fabrics into bags, cuddly bears and puppets of all sorts; and even an old tie into a snake. This dedicated mother-of-two travels around Singapore so much ferrying her children around. With HPB rewarding us for walking 10,000 steps a day, maybe LTA should also award drivers for the miles clocked; we’re quite certain Jess would win that award! Fanatical about all memorabilia related to the Little Prince, she can probably open a museum with them someday.

Megan Wu


Never judge a book by its cover – Megan is testimony to this statement. Looking at her tiny self and how soft-spoken she is, you would have never guessed that she owns an extremely powerful singing voice that can reach amazingly high notes. Who would have thought, as well, that her little legs would allow her to run a full marathon every now and then and hike up the highest mountain? So, before you label her as Thumbelina, do not be alarmed when she unleashes her superpowers!

Chong Wai San


If you have not tried Wai San’s Gula Melaka cake, you have not lived! Soft spoken and a little shy, she expresses herself best behind pots and pans. Throw her some ingredients and she can whip up a 9-course meal, with desserts included! And if you get the luxury to pick the menu, make sure you’re aware of this – she makes a mean sambal for noodles, rice and stir-fry! We are always ‘hinting’ to her via her Facebook posts on how yummy her food looks, in the hope that she will invite us the next time she cooks ANYTHING!

Jenny Chong


Nobody would have guessed that this demure lady is actually a percussionist and a mother of three. Besides jamming to anything she can lay her hands on, Jenny also loves a good book, or simply stoning with a cup of coffee. If you are thinking of a quiet company, Jenny is probably the person to hang out with. Her calm and unassuming demeanor can lead you to an easy chat or comfortable silence. However, be careful not to pique her interest, for her curiosity is endless. Her questions drive us crazy sometimes but we love her anyway.

Audrey Loo


A nature lover, we suspect Audrey’s bubbly personality is built with the help of the positive energy from Mother Nature. She is seen happiest when there’s sunshine and blue skies, and is fond of all kinds of trees in our garden city. In fact, if you walk through a park and spot someone hugging a tree, it might just be her professing her love. Audrey dedicates her mornings to singing a tune or two with her gentle, soothing voice; we are all so envious of her neighbors getting complimentary concerts daily. In addition, she is a Zucchini enthusiast. Feed her with that and you might just get a song dedication out of her too!

Evelyn Ng


Evelyn identifies herself as a walking paradox. She is acrophobic and has an intense fear of roller coasters, but she enjoys visiting amusement parks for the thrills and spills. Chocolate is her go-to comfort food, but she is not a fan of chocolate-flavoured desserts like ice cream, cake, drinks – you name it. With an unpredictable quality, she can be seen binge-watching her favourite sitcoms one moment and browsing animal and crime-related documentaries on Netflix the next. What’s more, she wears her watch on her right hand and she is actually… right-handed.

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